Make an Application or Request

Depending on what you are asking for, you can:

• Ask your case manager.
• Make an application.

An application is a formal request for the Tribunal to do something or to tell someone else to do something. It is made in writing on a Tribunal form.

There are two types of applications. You can

• Apply to dismiss a complaint
• Apply for any other order, called a “general application”

This information sheet tells you:

• Steps to take before you apply
• How do I make a general application?
• Deadlines and information needed to make an application
• What happens after you make an application?
• When can you phone or write to your case manager to make a request?
• How do I request more time?

Steps to take before you apply

Before you apply:

• Learn more below about deadlines and what information you need to make an application.
• Talk to the other side and find out if they will agree to your request.

How to make a general application

There are two ways to apply:

1. Sign into the Case Access Centre and select a new general application and submit the form online
2. Complete a Form 7.1 – General Application and send it to the Tribunal’s email or office address

Make sure the other participants have a copy of your application.

You can:

• Send them a copy to their address for delivery or
• If you know they use the Case Access Centre, send them an email to tell them that there is a new application in the “active application section” of the Case Access Centre.

New Participants:  

You must:

• complete a Form 7.1 – General Application
• complete a Form 7.3 New Participant Address for Delivery Form, and
• send both documents to the Tribunal’s email or office address.

Deadlines and information needed to make an application

The following requests require an application. Learn more about deadlines and the information you need to ask the Tribunal to:

• GA1 Limit publication of personal information
• GA2 Put a complaint on hold (Defer a complaint)
• GA3 More time to file a response to complaint
• GA4 Change a complaint to add a new allegation (Amend complaint)
• GA5 Add a respondent to a complaint
• GA6 Change a response to complaint (Amend response)
• GA7 Join two or more complaints
• GA8 File a further submission on an application
• GA9 Order another party to give you documents (Disclose documents)
• GA10 Order someone who is not a party to give you documents
• GA11 Delay or limit disclosure
• GA12 Order another party to pay costs because of their improper conduct
• GA13 Take part in a complaint as a non-party (Intervene)
• GA14 Cancel a hearing date (Adjourn)
• GA15 Reconsider a decision
• GA16 Fast track or change the process
• GA17 Other general application

What happens after you make an application

The Tribunal may set a time for a case conference to discuss the request.
The Tribunal may set dates for:

• The other participants to respond,
• The participant who made the request to reply.

Usually, the Tribunal will not allow more “submissions”. A participant must apply to make a “further submission”.

The Tribunal will consider the information provided and tell the participants its decision.Find out when to expect a decision in the Tribunal’s Service Standards.

Where you can phone or write your case manager to make a request

For the following requests, phone or write to your Case Manager:

• Get more time (unless you are told you must apply)
• Schedule a settlement meeting or case conference
• Get an interpreter or other needs for a settlement meeting, case conference or hearing (21 days in advance)
• Get directions about filing a reply to an expert report

For the following requests, write to your Case Manager:

• Update contact information
• Get a certified copy of an order
• Ask for a technical correction to a decision
• Order a witness to attend a hearing (complete Form 8)
• Cancel an order for a witness to attend a hearing