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FAQs about delivering communication to other parties

Last updated: December 18, 2023

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What communications must be delivered to other participants?

  • A copy of any form or communication you give to the Tribunal
  • Documents the Tribunal requires participants to disclose to each other

How to deliver a communication?

A communication includes a form, letter or other document.

You can deliver a communication to a participant’s address for delivery by:

  • regular or registered mail
  • hand, courier or process server
  • fax or email (if they have a fax or email address for delivery)

Note that there are special rules for delivering an Order to Attend Hearing to a witness.

What is the address for delivery?

The Tribunal or the participant will give you a postal address and may give you a fax and/or email address. Use this address unless the participant gives you a new address for delivery.

What if there is a deadline for delivery?

You must meet the deadline or ask the other participants or the Tribunal for more time.

A communication sent by mail is deemed to be delivered 7 days later, so you need to mail it 7 days before your deadline.

What if the deadline for delivery is a weekend or holiday?

You can deliver the communication the next business day.

What if attempts at delivery are not successful?

Contact the Tribunal and ask if you can be allowed to use another method of delivery.

How do I prove that I delivered a communication?

If the Tribunal asks you to, you can give the Tribunal:

  • an email confirmation or a copy of the sent email
  • a fax transmittal record
  • a copy of Canada Post’s Certificate of Delivery Confirmation – Registered Mail
  • an affidavit from the person who delivered the communication, setting out the time, date and method of delivery.

At a hearing, the person who delivered the communication can testify about the time, date and method of delivery.


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