
Complaint process
Prepare for mediation
You have agreed to attend a mediation. It helps to prepare. There are two steps.
First, learn more about settlement and mediation. Read:
Second, read How to prepare for settlement talks.
Important: Email to the Tribunal must be sent during our business hours of 8:30 a.m. to 4:30 p.m., Monday to Friday, except statutory holidays.

You have agreed to attend a mediation. It helps to prepare. There are two steps.
First, learn more about settlement and mediation. Read:
Second, read How to prepare for settlement talks.