Complaint process

Decision review options

Last updated: February 6, 2024

If you disagree with a decision, you may have two options:

1. Ask the Tribunal to reconsider its decision

The Tribunal cannot reconsider a decision just because you think it’s wrong.

If you think the process was unfair, the Tribunal may agree to reconsider its decision.

Example: The Tribunal did not receive your submission. There is a 14-day time limit to ask the Tribunal to reconsider a decision.

To learn more, see Application to reconsider a decision.

2. Ask the court to review the decision

The court cannot give you a remedy just because you think a decision is wrong.

The court can give a remedy if:

  • the Tribunal applied the wrong law
  • the Tribunal’s decision is “patently unreasonable”
  • the Tribunal’s process was unfair

There is a 60-day time limit to ask the court to review a final decision.

Example: The Tribunal dismissed a complaint. You have 60 days to apply for judicial review. You can ask a court to review a decision that isn’t final, but the court may not agree to review a decision until the complaint process ends.

To learn more, see Asking the court to review the tribunal decision.